Terms & Conditions

By booking a Pick Your Own session, you acknowledge and agree to these Terms & Conditions.

Bookings & Payment

Bookings are essential. Full payment is required at the time of booking to secure your spot.

Session Times

Please arrive within your allocated session time. Entry isn’t available before your booked start time, and all visitors must leave when the session finishes so we can prepare the field for the next group or take the kids to one of their many sports!

Children & Supervision

We love children in the garden, in fact you will probably meet ours! Children under 12 must be accompanied and supervised by an adult at all times.

Weather

PYO sessions are weather dependent. If the weather turns unsafe or unsuitable, we may need to cancel or reschedule your session. If this is the case we will contact you.

In the Field

Please stay within the designated picking areas, be gentle with the plants, and follow any guidance from our team. For everyone’s safety and comfort, smoking and alcohol are not permitted in the field.

Personal Belongings

Please keep your belongings with you. Gina’s Garden is not responsible for lost or damaged items.

Cancellations & Refunds

We don’t offer refunds for no-shows or last-minute cancellations. If you need to cancel, please let us know at least 24 hours beforehand and we’ll happily provide a full refund.

Photography

Commercial or styled photography sessions must be arranged with us in advance.

Liability

Entry to the flower field is at your own risk. We cannot accept liability for injuries, accidents, or damage to personal property.